Customers

Jaguar Land Rover makes heavy use of the Product Lifecycle Management tools from Dassault Systemes, and one key component is the use of the Exalead product to provide analytics dashboards. Search technology is not necessarily the first toolset you think of when thinking about dashboarding and analytics, however, there are a number of key advantages that make it an ideal choice. Firstly, search solutions typically have a wide range of connectors allowing content to be gathered from many disparate sources. Search indices tend to be schema-less so it is simple to ingest and map data. Thirdly, they are very fast at gathering extreme amounts of results, and lastly, the use of facets for navigation allows lightning-fast dicing and slicing of the data.

With Exalead's Mashup Builder, its a simple job to build rich, engaging dashboards that quickly drill to the heart of the matter, presenting rich data, metrics and KPIs. 

 

PwC is one of the largest global professional services network, providing services in auditing, assurance, tax planning, compliance, and business strategy consulting, to major clients all over the world.

Dahu has helped PwC in both the UK and North America to migrate from a legacy search platform, Verity, to Exalead CloudView. In both regions, the search platform is a critical component of many essential internal business applications, used on a daily basis by partners, consultants, and knowledge workers. Working closely with the client and with their internationally outsourced technology partner,  Dahu has taken a leading role in both migration projects. We continue to support the search team as they improve the internal search tools, and to advise the business on search and knowledge management strategy. Together, we are designing the next generation of business-critical search-driven information portals, to equip PwC with reliable, secure access to the right information, at the right time, on demand

 

 

The British Broadcasting Corporation (BBC) is a UK-based international public-service broadcaster, and both the oldest and largest broadcaster in the world.

The BBC replaced their legacy search products underlying the IPlayer and website with Exalead CloudView. As well as architecting a new search platform for all customer-facing applications, we devised a migration strategy that catered for minumum deployment times wth no loss of current capability.

We designed and developed a new server product that translates search API requests from one search tool to another. This removed the dependancy on changing any existing search interface code while enabling the BBC to quickly benefit from the lower ownership costs of Exalead CloudView. Our migration platform does this by analysing the features that are actually used so that we don't need to map every possible capability of the original service to the new - just the ones that are needed.

The migration strategy was so successful that we were able to implement a new BBC-wide API for search. We continue to have an on-going advisory role with the BBC.

 

The RHS is a UK charity established to share the best in gardening. Its work is driven by a simple love of plants and the belief that gardeners make the world a better place.

Learn more about the RHS

Dahu has worked with the RHS on a project to replace the existing search solution in co-ordination with  a major upgrade to the RHS web site. The solution includes the new Plant-Finder on the website that allows gardeners to find just the right plant from a choice of  many thousands by specifying their own garden characteristics. Once found, the plants can be purchased from the RHS or other nurseries.

With a fresh look to the UI and improved access to the RHS's extensive and invaluable plant data this site is the acknowledged benchmark for gardening information and advice, and the deserved winner of the Garden Media Guild Website of the Year Award.

 

The Open University (OU) is a distance learning and research university founded by Royal Charter in the United Kingdom.  With more than 250,000 students enrolled, including more than 50,000 overseas students, it is the largest academic institution in the United Kingdom (and one of the largest in Europe) by student number, and qualifies as one of the world's largest universities. 

Dahu was engaged to gather requirements,  devise a project plan, and to deliver a project to upgrade the search engine for both the external website and the internal intranet.  Project goals included standardisation of the public interface to the services of the University, which are provided by a range of applications independently owned by departments within the university.  This has been achieved by improving the provision of centralised services  from the search platform and assisting the university to introduce a series of processes and practices to ensure standardisation while enabling a cycle of continuous improvement in search quality at the OU. 

Founded in Melbourne, Australia in 1997, SEEK has evolved from being a domestic online employment classifieds business, to the largest global online marketplace operating in Australia, New Zealand, China, Brazil, Mexico, West Africa, Nigeria, Hong Kong, Indonesia, Philippines, Singapore and Thailand.

SEEK has revolutionised the way people search for jobs and find candidates. Today SEEK is the leading employment site in Australia displaying approximately 70% of all online job ads and receives 30 million monthly visits.  

Dahu worked closely with SEEK on site in Melbourne providing search expertise during a year long project to migrate the Search Service from FAST ESP to Exalead Cloudview.

On the successful completion of the project, Duncan Norman, Senior Manager at Seek reported "Dassault Systèmes is a perfect partner for us. Moreover, we benefit from the assistance of its local office, located here in Melbourne only a short distance away. And its partner DAHU, whose level of expertise with the search platform and management of the complexities inherent with incorporating this new technology in our existing IT, exceeded our expectations. The project was delivered on-time and on-budget.” 

Read more at http://www.3ds.com/fileadmin/customer-stories/import/pdf/SEEK-customer-story-EN.pdf

 

Chartered Accountants Ireland is a membership body representing 23,000 influential members throughout the globe. Its role is to educate, represent and support them, and work with governments and businesses to raise awareness of the importance of sound financial advice. 

Dahu has a long association with CAI.  With the benefit of a trusted relationship, Dahu provides ongoing expert consultancy and development resource and support when needed.  This provides the CAI with a high level of expertise, while reducing the  maintenance overhead to a minimum, which is important to an organisation with a limited budget for IT infrastructure.

 

Ageas - Making insurance easy

Ageas are one of the largest insurers in the UK and part of an international group, which is headquartered in Brussels, and can trace its roots back to 1824.

Dahu worked with Ageas to implement a new, cross-platform, cross-repository search tool that helps Ageas's customer support team help their customers, while providing significant cost savings to the business. 

 

QBE - WHEN YOUR BUSINESS CHANGES YOUR INSURER SHOULD CHANGE TOO

QBE Insurance Group Limited is Australia's largest global insurer. It provides insurance services mainly to Australia, America, Europe and Asia Pacific region. QBE has 14226 employees in 37 countries worldwide. As of Aug 2012, QBE was ranked among the world's top general insurers, with a market capitalisation of A$ 17.81 billion.

Dahu helped QBE to design a protoype for a new search platform for customer support, ensuring that they can manage their customers' insurance claims in a timely and efficient manner. The tools are also being used to help with advanced analytics capabilities to support QBE in their activities to detect and deter fraud. 

 

Search. Only better.